Menu Items Sold (Website)

The Menu Items Sold report lists menu items sold, quantity sold, and the total amount earned for each individual item for a selected date range.

How to access Menu Items Sold

Because Menu Items Sold impacts sales and food cost, the report is accessible under both menus.

  • Click on the Menu icon, scroll over to “Sales” and scroll down to “Menu Items Sold.” Click “Menu Items Sold.”
  • Click on the Menu icon, scroll over to “Food Cost” and scroll down to “Menu Items Sold.” Click “Menu Items Sold.”

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Running the Report

  1. Select the location by clicking the “Select Unit(s)” button.
    • Click on the location desired, or select an Area to run the report for all locations within that Area (region).
  2. Select the desired date range.
    • Click the “Date Range” button.  
    • There are two options available for the date range selection.  Either select the period from the list displayed (to change the year select the desired year from the “Show Periods For Year” dropdown list) or choose custom dates by clicking in the “From” and “To” fields and typing in the desired dates.  Click the down arrow in either field to see a calendar.
    • Click OK.
  3. Click Run.  
  4. The report will generate.

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Features

This report generates a summary of the category totals and is organized using the different tabs located at the top left-hand side of the window.  The user can view Items Sold Totals, Items Sold By Employees, and Items Sold By Hour.

Items Sold Totals

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In the Items Sold Totals tab (default view) a user can view all menu items sold, the quantity sold for each item and the total amount earned for each item.

Select the Items Sold by Employee tab, unit, date range, and click run. You can select the menu item to see the quantity sold by each employee for the selected date range. This can a helpful tool to track limited time offers or promotional sales.

In this view, a user can see sales by menu items by the hour. This is a useful tool when looking at day part sales comparison and happy hour sales.

Troubleshooting

Why do my menu items sold prices do not match what my POS shows?

At QSROnline our highest priority to the integrity of your data. If you notice a discrepancy in any information listed in the Menu Items Sold report, first check your email for a Missing Sales email notification. Our Data Verification Team actively monitors your data on a daily basis. It is likely a Missing Data email was sent to inform you of the discrepancy and provide steps to assist us in rectifying the issue. If you received a Missing Sales email notification, please reply all with the requested/appropriate information. If you did not receive a Missing Sales email notification, please call the Help Desk at (877) 334-6640 or open a Help Desk ticket by emailing support@qsronline.com. In the Help Desk ticket, please attach a POS labor report that shows the correct data to assist QSROnline in pinpointing any discrepancies.

Updated on September 28, 2016

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