QSROnline will need to connect to your computer to install our polling software or to troubleshoot. To allow us to connect and ensure you have access to QSROnline please review the sections below.
***Additional IP Addresses added effective 12/2/2020***
Remote Software
QSROnline provides a one-time remote login to your computer using Zoho Assist or FastSupport. If you do not have your own remote connection software. Examples of other remote connection software include LogMeIn and Team Viewer. If you have your own remote connection software, you can send QSROnline the login information, so we may access your computer.
For more information on allowing Zoho Assist on your computer please visit https://www.zoho.com/assist/kb/firewall-configuration.html
For more information on allowing FastSupport on your computer please visit http://support.citrixonline.com/en_US/gotoassist%20express/help_files/GTAX08000https://support.logmeininc.com/gotowebinar/help/optimal-firewall-configuration-g2w0600252?title=Connection+Help.
NCR Command Center – Firewall managed by Trustwave. Please reach out to Trustwave support with the following details: Port 80 (HTTP) and Port 443 (SSL) need to be allowed/opened for the following domains: *.QSRONLINE.COM
Accessing your Computer
The following should be allowed, in order for us to access your computer remotely: Port 80 (HTTP) and Port 443 (SSL) need to be allowed/opened for the following domains: *.QSRONLINE.COM
The port for FTP connection should also be allowed. This can be tested by going to ftp3.qsronline.com.
If your firewall does not support wildcard (*.domain) entries, use these specific domains for Ports 80 and 443:
WWW.QSRONLINE.COM
WWW1.QSRONLINE.COM
WWW3.QSRONLINE.COM
WWW5.QSRONLINE.COM
WWW7.QSRONLINE.COM
The QSROnline.com servers use the following IP address ranges:
199.244.52.190 through 199.244.52.210, 199.244.52.90
Additional IP Addresses added effective 12/2/2020
162.249.35.130-162.249.35.158
Testing Access for QSROnline
To ensure QSROnline has appropriate access please visiting the following web pages: